VBH, the company behind the greenteQ range, has announced a new guarantee that covers the greenteQ residential door, patio door and window furniture range for up to 25 years.
The greenteQ furniture range has now been split into two separate groups. The stainless steel architeQ range covers furniture for residential doors and patio doors, with the mainstream greenteQ Suite covering the same but with the addition of window furniture.
The surface finish on greenteQ Suite products has been increased to 20 years, with a 25 year guarantee available on architeQ furniture.
The company also says, in addition to these extended guarantee periods, for what they term ‘qualifying customers’, it will deal with any claims directly with the consumer, leaving the fabricator and installer free to do what they do best; make and sell windows and doors.
It says it is able to offer these guarantees based on what it describes as greenteQ furniture’s “excellent performance in test lab conditions, and real-installation experience.”
Head of Brand Dan Powell said: “Two big headaches reported by manufacturers and installers are firstly, having to send an engineer to site to investigate and rectify a problem and, secondly, being unsure as to what the guarantee on a particular product or finish actually is.
“We have made our guarantee as transparent as possible. Depending on the product, it’s 20 or 25 years, and we will take care of the whole claim and replacement process direct with the consumer for qualifying customers, so they can fit greenteQ and forget.”
