BM Aluminium is returning to in person training for users of its LogiKal software after almost three years of remote and online support.
Regular sessions are again taking place in the dedicated training space at the company’s Tewkesbury HQ. However, online sessions are also still available, using Teamviewer.
Managing director Dean Hodges says things have gone full circle since 2019 when online training was the preferred option. “Before Covid, it was all about customers wanting to optimise efficiency and do as much training online as they could,” he said, “Now, there’s a growing realisation that if they spend time with us here, they get more from the session – not just because there are no distractions but because we have time to build a better understanding of their knowledge and experience.”
LogiKal group training sessions can be exclusive to one customer if they are looking to train several staff at the same time, or the company can open up dates for several customers to attend together and share their objectives.
In line with the return to doing business face-to-face, the BM Aluminium team will be at the FIT Show in May demonstrating the latest version of LogiKal and answering questions from customers on the BM Group stand T32.