Mila has reaffirmed its support for Axor, its tilt and turn hardware supplier based in the Dnipro, the Ukraine city which was the target of Russian attacks early on in the conflict.
The Ukrainian government is urging businesses there to stay open wherever possible and Axor has largely been able to maintain production factory.
Mila MD Richard Gyde said: “We offered our unconditional support to them from the outset. In line with that, we have been continuing to place orders and have facilitated new shipping and delivery routes via a massively expanded warehouse they have set up in Poland to ensure continuity of supply to our customers in the UK.
“We knew that fabricators would support us and, while we have made it clear to them that we have contingency plans in place to offer alternative tilt and turn hardware if supply is disrupted in the long term, all our customers buying Axor products have welcomed our approach.”
He added: “I’ve visited the team in Dnipro several times since we added their hardware to our range in 2018, and I’ve only ever been impressed by the whole business set up and by the warmth and welcome they’ve shown to everyone at Mila.
Melton Mowbray-based fabricator TruFrame is one of the UK’s biggest users of Axor hardware. Project Director Patrick Firmager said: “We’re really pleased that Mila has made it possible for us to continue buying from Axor. We give our wholehearted support to the incredible team in Ukraine who are working tirelessly to continue operating, in spite of the incomprehensibly difficult situation their country is facing.
“We’re very impressed with how Mila has managed the supply chain, which has not only ensured a continuous flow of product but has also mitigated risk further by safeguarding back-up stocks in case of future interruption to supply. There’s very little risk that our customers will notice any drop in service levels which, given the circumstances, is a tremendous accomplishment.”