at FIT Show
Business Pilot made a major impact at this year’s FIT Show with the unveiling of a powerful new white paper. The inaugural UK Window & Door Installer Report; a report packed with exclusive insights drawn from more than five years of Business Pilot and industry data was launched on the second day of the show.
Produced for installers, by installers, the report delivers a comprehensive view of key market trends, including a five-year analysis of sales and lead patterns.
Although the sector has faced a 21% drop in sales and a 26% reduction in leads since 2019, the analysis highlighted an encouraging 41% rise in average order values – signalling a shift towards high-value, lifestyle-driven purchases and opening up significant opportunities for proactive installation companies.
Speaking at the show, Elton Boocock, Managing Director of Business Pilot, said: “Installers have faced a tough few years, but the data shows there are clear opportunities for those ready to adapt. By offering this report, we wanted to give installers real-world, actionable insights they can use to strengthen their businesses.”
The report uncovered crucial analysis on changing consumer behaviour, the resilience of conversion rates despite market slowdowns, and practical strategies to future-proof their operations.
And the report also reveals that while 72% of installers now use some form of software tool for accounting, pricing and quoting, an astonishing 81% still operate without a CRM system – underlining a major opportunity for businesses willing to embrace digital transformation.
“Technology adoption isn’t just about keeping up; it’s about staying ahead,” added Elton. “At Business Pilot, we’re committed to helping installers not only weather the storm, but thrive, by putting better systems in place.”
The FIT Show reinforced Business Pilot’s ongoing mission to equip installers with the tools, insights, and support they need to secure long-term growth. Installers who visited the stand left armed with a clear roadmap for maximising their future success, as well as vital knowledge of Business Pilot’s latest integrations and developments.
To view the UK Window & Door Installer Report, please visit: https://businesspilot.co.uk/whitepaper-download/
