BM Aluminium has issued updated guidance to fabricators to ensure they gain optimum performance from their LogiKal software.

The guidance outlines the systems they need to have in place and more specifically to guarantee that they can install all the necessary updates as soon as they are released.

The focus is on the environment requirements, and there are now step by step instructions on how to enable the necessary network sharing and windows permissions and how to configure the firewall settings and anti-virus software exceptions.

Technical manager Daniel Hodges explained: “We’re aware that some customers have run into problems installing the latest LogiKal update. That’s largely because their systems haven’t kept pace with the development of software or haven’t been configured quite correctly, so we thought it would be useful to provide this online checklist so that they can identify what  if anything, they are missing. 

“We want every customer to be able to use LogiKal to its maximum capacity, so our support team are always on hand to help and advise of course, and we are very happy to review customers’ systems at any time and help with any changes or upgrades that are needed.”

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