Sharon Fowler, long-serving credit control manager at Window Ware has been named joint winner of the G21 Unsung Hero Award.

She shares the award with Colin Russell of VBH UK Ltd

Even though she was undergoing chemotherapy and shielding at home, Sharon single-handedly maintained accounting functions for the business remotely during Lockdown 1.0 while the rest of the team was furloughed. Later, she was instrumental in inducting colleagues back into the department once restrictions had lifted.

The company adds that she championed remote working technologies and adopted new approaches to provide a more personalised level of support to customers to take into account their varying financial situations and operational status in the wake of the pandemic. 

She has consistently led the accounts team to success, achieving record breaking performance that has cut old debt, brought debtor days to their lowest level since June 2015 and smashed cash collection targets.

MD Sam Nuckey said: “Words cannot express how truly proud we are of Sharon. Her determination to beat cancer and her selfless dedication to the business has made a real difference to Window Ware and our customers, as well as the multiple charities she supports. I’m delighted all the judges agreed that Sharon deserved to take the title of Unsung Hero, along with fellow finalist Colin – both worthy winners and an inspiration to us all.”

Martin Wardhaugh, group chief executive of Arran Isle added: “Sharon is the very definition of an unsung hero and a really important part of Window Ware’s continued success.”

Sharon said, “I feel honoured just to be nominated for this year’s Unsung Hero award, let alone actually win! I know I could not have achieved everything I have without the support and understanding of my colleagues, so a big thank you to everyone at Window Ware!”