BM Aluminium has created a new projects team to support customers of its LogiKal aluminium processing software.
The team, led by product manager Simon Crilley and technical manager Dan Hodges, are working directly with fabricators to customise the software to suit their individual set-ups, as well as providing training to processing departments to use the features in LogiKal to work more quickly and efficiently.
Simon Crilley explained: “Our role includes things like customising the machine’s and third-party items within their software so that their processing is as streamlined as it can be and tailoring the pricing and estimating function so that it all works better for them.
“When it comes to reporting, we can create bespoke options so that they can interrogate the software to get exactly the information they need and we can, for instance, add in detailed labour calculations to give them a better insight into their costs and margins.”
Dan Hodges added: “When we go in, we do all the bespoke programming they need to customise the interface for them and instantly reduce their processing time and then we show them how to access and use any of the other features that might benefit their business.”
