The Double Glazing & Conservatory Ombudsman Scheme is calling on everyone in glass & glazing to get behind a new, independent Fenestration Working Group to help to promote best practice as well as being a lobbying body to government and other external stakeholders.
The group will harness the power of collaboration for the greater good of the industry to raise standards, protect consumers and shout out about the good things it does, says chief exec Faisal Hussain.
“I have seen first-hand all the best practice that take places within our sector and want the objective of this working group to be about promoting the good things that we do to external stakeholders like the government.
“As an organisation, DGCOS has always believed strongly in collaboration with our members’ best interests at heart. We engage with and listen to our members so they can contribute and collaborate in industry topics and feel heard. This feedback is turned into actions which serve purely to raise standards, protect consumers, and help our members’ businesses stand out and thrive. We now want to expand this out to the wider industry and as an independent body, we are in a good position to lead this forward and remain impartial with the formation of the Fenestration Working Group.
“I strongly believe that by working together, we can shape the future of our industry.”
He went on to caution: “This isn’t a sociable thing. The meetings will be online and structured to discuss what’s happening and where we are going. It won’t mean lots of time out of the business, or a load of extra work. All you need to do is be part of the conversation so that together, we can tackle issues and make important changes that benefit everyone in the industry and make a real difference.”
