The people behind AdminBase, are using the FIT Show to show visitors new features and benefits that have been added to AdminBase during the past two years.
“Our Customer Portal alone, which encourages customers to manage their own installations, would be enough to come and see us,” said Rhonda Ridge of Ab Initio, the company that developed AdminBase.
“But then there’s the Diary App which attaches documents to a lead or contract; the Canvasser App that sends leads straight into AdminBase; and Google Maps that shows locations of sales-people, fitters, and even key installations, at-a-glance.
“We believe that just spending five minutes with a visitor face-to-face will allow us to get the ‘wow’ factor across to them, far more than through a website or even a phone call.”
Named ‘Best Installer Support Programme or Service’ at a recent awards, AdminBase is said by users to save them money by reducing dependence on administration staff whilst improving customer communications with automated text and email updates, self-service administration and improved response times, says the company.
