Katie Holmes, formerly customer services team leader at Yale, has rejoined the company as a Supply and Demand Forecast Analyst.

Her key responsibilities will be working with the Yale customers to gather forecast data, looking at customer usage patterns and anecdotal, historical and seasonal trends to help make Yale’s business forecasts more accurate.

“Forecasting has a pivotal function in the business, harnessing data in order to deliver best service to our customers whilst making sure we have the right stock in the correct volumes at all times,” Leigh Anderson, demand forecast manager, explained.

“It’s great to be strengthening our forecasting team with Katie, whose experience and abilities will be a real asset.”

Katie replied: “I’m pleased to be back at Yale. I’ve missed the team and can’t wait to get stuck into my new role. Yale is a well recognised market leading brand and it feels good to be part of that again. I can’t wait to work with the team and see (virtually of course) some of the customers I used to get along with so well.”