Administrators for Safestyle have sold its order book to Anglian Windows in a move they say will enable the completion of homeowners installations.
Anglian has also confirmed it will honour the terms of all contracts, including prices and will prioritise any part-completed installs to make them safe and secure before going on to contact all other customers.
Joint administrator Rick Harrison, also managing director at Interpath Advisory, said: “We understand the uncertainty felt by customers following Safestyle UK falling into administration last week. We’re therefore pleased to have reached this agreement with Anglian Home Improvements which gives Safestyle UK customers the certainty and peace of mind that their home improvement projects can now be completed by Anglian.”
Anglian executive chairman Peter Mottershead said: “We were keen to support in what we know is a very difficult situation, and so hope that this will go some way towards alleviating the concern and burden on those Safestyle UK customers who have been impacted.
“Our customer service teams will be making contact with customers in the coming days and weeks to arrange completion of orders, prioritising those who were part-way through the installation process. I can also confirm that Anglian will honour the terms of the contract, including the price, that had previously been agreed with each customer.”
Anglian has also given a contact point for customers caught up in the collapse of Safestyle: safestylecustomers@Angliangroup.com.