Over four fifths of installers throughout England and Wales were happy with levels of work coming in during H2 but almost all fell victim to continuing problems and delays in getting supplies, according to a new Fensa survey.

Almost three quarters (74.6%) said that work levels had been good or very good since returning to work from the spring lockdown. This rose to 81.7% in the second half of the year. Fensa added that while the figures indicated that many were not happy with their workload, the number of registrations through the organisation in the last six months supported the positive response from the majority.

The organisation surveyed more than 6,200 of its approved installers in England and Wales during November and December to produce real figures for comparison with anecdotal reports from press and online.

The strong market performance was however mitigated by severe issues with the supply chain, the survey found, with 94.4% of installers saying that they had experienced problems and delays with supplies.

In conclusion however, it found that exactly two thirds of respondents were optimistic that demand would continue for the foreseeable future.

Chris Beedel, Fensa Director of Membership said: “The industry is incredibly busy and Fensa Approved Installers are winning a huge amount of work. Seeing workloads higher than the same period for 2019 and with the majority of companies expecting current work levels to continue in 2021, it is very encouraging for the industry.”

GGF Commercial Group managing director Anda Gregory added that believes installers have shown remarkable resilience throughout the pandemic: “Installers have been severely tested. From having their businesses closed almost overnight, followed by welcome but unexpected strong demand, they have risen to the occasion,

“Lead levels being generated through the Fensa website remain strong and this, coupled with Approved Installers’ performance throughout last year, suggest that the buoyant market conditions will continue, despite the difficulties imposed by the pandemic.”

www.fensa.org.uk

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