West Lothian-based Window Supply Company has announced a 234% increase in manufacturing output since March, along with nearly doubling its payroll to 96 employees including many laid off during the crisis.
With the introduction of a new shift pattern, the company now has 240 windows per day capacity and is close to restoring its 95% OTIF score from the previous March.
A hindrance to this is of course the supply chain challenges the entire sector is facing, says the company but its financial security has enabled it to build up a sufficient stock to ease some of the issues. By increasing their delivery fleet of vehicles from 3 to 5, customers are assured that products continue to be delivered to site or to a local trade counter throughout Scotland.
WSC had been operating as normal under Tier 3 in Scotland since 2nd of November with no negative impact on sales. The opposite in fact, says the company as trade customers work hard to fit in installations before the Christmas break.
CEO Duncan Murray said: “Our success since easing out of lock down is undeniably the result of how quickly we responded to the new normal. We adapted and we invested, not only in people, but in technology and infrastructure and emerged a strong and stable supplier, trusted by our customers. Now in another lockdown with an uncertain 2021, how we react, adapt and continue to invest will ultimately determine our success.”