Brisant Secure has appointed Carrie Young as head of sales and customer service, responsible for a team of 11 people and part of the senior management team.
Carrie said: “Brisant Secure is growing rapidly and we are handling a lot of calls and emails. To support that growth, it is important that we get the service right for customers and refresh the operations within the department.
“I had what Brisant Secure needed in terms of skills and experience and I am already working closely with the team, who are keen to provide support for customers and just need some guidance to make the customer experience even better.”
CEO Nick Dutton added: “As our business continues to grow and thrive, we need to have the right customer service to back up our ground-breaking products. Carrie is a tremendous asset to our team and is already making strides to make improvements and implement procedures that will help take the service we provide for our customers to the next level. She is already positively influencing her team and creating a sense of passion and achievement in the department.”
