100% OTIF
31st October 2017

MILA is celebrating delivering six months of 100% OTIF to Synseal.

Synseal’s Hardware Category team of Mark Frain and Izabela Payne visited Mila to present Supply Chain Director Oliver Burgess with a certificate to congratulate the team on their achievement.

Oliver replied: “We are very proud of what really is an outstanding performance, delivered on the back of many years’ hard work and partnership building with Synseal. We have direct relationship with their warehouse team of course, but we also have relationships across the business, coordinated by our Key Account Manager Julie Holmes, which enable us to accurately forecast their requirements and respond to any changes.”

Mark Frain added: “When a supplier is as consistently good as Mila, it’s easy to take their performance for granted; but when they achieve something as outstanding as six months without missing a single item off an order, then we think it deserves some real recognition. Mila tells us that it consistently benchmarks its performance against big Blue Chip names and I’m delighted that Synseal, and in turn our customers, are directly benefiting from that.”

www.mila.co.uk