Customer service expert Maria Ashley joins Ultraframe
30th September 2014
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Ultraframe has boosted its Customer First pledge with the appointment of customer services expert Maria Ashley as she joins Ultraframe from a manufacturing business focused on supplying the UK’s premium grocery retailers.
Maria’s appointment is a clear indication that Ultraframe continues to put customer service at the heart of its business and as the UK’s leading roof manufacturer continues to experience significant growth, the customer ‘journey’ remains critical.
Andy Crowe, operations director at Ultraframe is delighted that Ultraframe will benefit from Maria’s vast experience in the retail world, he comments: “As a business we are continually evolving our product range to offer a broader and deeper range for our customers, but with that complexity comes greater challenges in terms of the customer experience. We recognise that many of our network partners are heavily reliant on our performance, therefore, it’s vital that we continually work hard to improve the customer experience. Maria’s expertise gained from servicing some of the UK’s largest retailers will bring a fresh perspective to the team and will enable us to continually improve our service.”
www.ultraframe.co.uk
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