Weekly Email News for the Glass, Glazing & Fenestration Industries

ISO 9001 upgrade
29th January 2019

Window and door fastener supplier RAPIERSTAR has stepped up to the latest edition of the ISO 9001 management standard, making it now ISO 9001: 2015 certified.

MD David Furness said: “The road to certification requires close independent scrutiny of everything we do as a business and it’s a rigorous process that shouldn’t be underestimated, so we’re really pleased to have made the transition from the previous 2008 version to the current standard.

“Ultimately being ISO 9001: 2015 certified helps us maximise the efficiency of what we do and ensure we are delivering excellent customer service. As our on-time-in-full delivery rate of 99.5% testifies, we are doing very well operationally, but we are constantly reviewing and improving as a business to keep ahead of the curve in an ever changing global market – and ISO 9001 is at the core.”

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