Weekly Email News for the Glass, Glazing & Fenestration Industries

Cyber attack defeated
26th September 2017

Wellingborough window and door manufacturer GLAZERITE has reassured customers that it has regained regained full operation of its systems within 27 hours after falling victim of the same ransomware virus that severely disrupted the NHS and TNT earlier this year.

Glazerite’s servers were attacked by the virus that has wreaked havoc in organisations throughout the world, with the perpetrators demanding a ransom to release the company’s systems from their grip. As a business that is heavily reliant on an IT infrastructure that connects every process within Glazerite’s four regional centres, the potential for disruption was immense.

However, the company’s systems and back up and disaster recovery procedures that had been installed in anticipation of such a threat, coupled with round the clock work from the company’s staff and IT support company, Glazerite was fully operational again the day after.

Disruption to customers was minimal, says the company. One, David Thornton of The Window Company (Contracts) Ltd wrote saying: “I just wanted to say how brilliantly Glazerite have handled the situation, keeping us informed regularly as you moved through the recovery process.”
 
Glazerite UK Group Ltd director John Hewitt said: “We test all of our systems exhaustively, whether it’s new fabrication lines or logistics systems. And now the effort and investment we put into protecting our IT network has proved to be worth every penny and minute that we put into it, with relatively little impact on our business. Not bad going for an SME employing around 250 people nationwide, when global corporations have taken weeks if not months to recover.

“Our experience proves that it can happen to any organisation – I urge everyone to take every step possible to protect their IT systems.”

www.glazeritewindows.co.uk

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