Trade counter embraces the digital age
24th March 2015
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DIGITAL specialist The Consultancy has begun the development of a new online system aiming to revolutionise the running of TRUEMANS WINDOWS.
The trade counter came to The Consultancy a year ago through an initial client referral, looking for an online ordering system to support its installer customers. From this, The Consultancy developed an online ordering portal, allowing installers to access live pricing and order uPVC windows and Solidor products.
While Truemans has embraced the digital age to offer customers a hi-tech experience, the company has ensured it hasn’t lost any of the more traditional methods connected to the sector. Richie Thornton, Director of The Consultancy, said:
“It’s great to see a company with such a strong vision. Through embracing both traditional and digital trends, Truemans Windows is appealing to the mass market and keeping pace with the digital age.”
The system also produces a professionally packaged and branded email to the customer outlining the full product specifications and the cost.
Truemans Windows Managing Director Joe Trueman added: “This new process is the perfect sales tool for installers, allowing them to instantly send customers professional accurate quotes just moments after they have visited. The likelihood of any mistakes is also dramatically reduced, meaning the whole process is speedier for both the installer and customer.
“While we’re still keeping traditional methods as an option, with the successful launch of our new online system, we’re confident this will be the preferred method for most customers.”
www.theconsultancy.co.uk
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