Customer support package
22nd January 2019

DOORCO has worked with IT developer The Consultancy to launch an online customer support package that helps customers to do business with their own customers online.

“Working as closely with our customers as we do, we identified a need to make the process of generating leads, creating orders and ultimately selling more doors, even easier,” said IT & projects lead Ben Aspinall, “Which is why we commissioned the specialist to develop unique online customer packages, not only for our fabricator customers, but for installers too.

“Our fabricators can already order directly with Doorco online, but this new package helps them do business with their customers online too. At the first level, our fabricators can now utilise our door designer to power their own bespoke online ordering systems and door designers. This means their installer customers can generate instant quotes and orders from them directly via individual trade portals. Our fabricators can also provide their own version of the door designer to their ‘full door set’ customers to assist selling more doors online or closing the sale in the field. The whole system allows homeowners to design, quote and order doors online via Door slab and prepped slab fabricators and their installers.”

www.door-co.com