‘9.64 out of 10!’
21st June 2016
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Midlands fabricator Finesse Windows has won a Customer Satisfaction Award from FairTrades after more than 2,000 homeowners gave the company almost ten out of ten in online testimonials.
“I am delighted to present this well-deserved award to Finesse Windows”, says Mark Schlotel, Head of Marketing at HomePro FairTrades. “Their customer satisfaction statistics speak for themselves – over 2,150 genuine homeowner testimonial references recorded online have rated Finesse Windows out of 10 for four key parameters: Quality, Timeliness, Courtesy and Value for Money. Its overall cumulative satisfaction score is an exemplary 9.64 out of 10, which is undoubtedly a market-leading level of retail service performance and a truly impressive achievement.”
Based in Kings Norton and serving the local area in and around Birmingham, Finesse Windows fabricates and installs Selecta profile PVC-U windows and doors, Ultraframe conservatories and a range of PVC-U roofline products s along with specialist repair services.
Finesse Windows recently celebrated 35 years of trading and Managing Director Russell Bridge is looking forward to continuing success in the future: “Our company was founded by my late father David Bridge in 1981 and our core principles have always been customer service and forging a dedicated team of expert staff to deliver excellence in sales, project surveying, manufacturing quality and installation. My sister Ellen Franklin and I are totally focussed on building further on our Dad’s original business vision, to ensure that Finesse Windows will thrive in today’s competitive marketplace.”
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