Customer service appointments
21st February 2017

PHOENIX DOORS, part of Masco UK Window Group, has appointed Jason Donnelly as Customer Service Office Manager, while Will Reader has rejoined the company in a new proactive client-facing role as Customer Experience Manager.

Jason, pictured left, will lead a small team responsible for both internal and external customer relationships. He said: “I’m enjoying a fresh challenge in a new industry and looking forward to helping deliver an excellent service throughout to all our customers.”

A major part of Will’s new role will involve discussing issues and meeting with customers, many of whom he knows already from his previous sales office experience at Phoenix.

Sales Director Haydon Statham, said: “As Phoenix Doors continues to grow, we are changing the way we care for our customers and respond to their needs in line with the Group’s philosophy. Both Jason and Will bring considerable knowledge, experience and skills to drive and implement change and improvements in customer service.”

www.phoenixdoorpanels.co.uk