Doorco Ltd
19th September 2017
Composite door manufacturer DOORCO LTD has been announced as finalist in the G17 Customer Care Initiative of the Year.
Operations Director Jayne Sullivan said: “As one of the fastest growing and most invested-in door companies in the UK, it has been imperative to ensure that our high services levels are maintained both now and in the future. Project Diamond made this happen. Encompassing our strategic programme of investment and growth, Project Diamond focussed on management systems, IT, staff, premises, tooling and engineering, automation and marketing.
“A large part of the project was the implementation of a completely bespoke software system that allows our customers to process their orders directly. Handling an unlimited number of prep options and configurations, early results show the new system is already saving customers time and giving them greater flexibility, whilst simultaneously real-time tracking Doorco’s performance.
www.door-co.com
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