13th February 2018
Data gathered by fastener supplier RAPIERSTAR has shown that a record 99.4% of all orders last year were delivered OTIF and error free, when promised.
The figure comes at a time when Rapierstar has increased its customer base to supply a market share of over three quarters of the UK and Irish window industry, and it has increased stockholding at its warehouse and distribution centre to over one billion screws.
Managing director David Furness said: “We’ve been supplying fasteners to the UK and Irish door and window markets for over 25 years now, and through our strategy of continuous improvement we are doing things better for our customers year after year. This now means we get almost 100% of orders to our customers on time in full, which we are immensely proud of given the huge variety of screws and installation fixings we supply and the geographic spread of our customers.”
Rapierstar operates from a purpose-built head office and 100,000 sq. ft. bonded distribution centre near Congleton in Cheshire, with supporting sites in Belfast and Norwich.