‘Stringent strategy’
12th May 2020

CUSTOMADE GROUP is beginning a phased re-opening of the business following the temporary closure of sites in response to Covid-19.

The group opened most of its sites last week for order intakes and will phase in manufacturing over the next few weeks.

It is the first step in what the company says is a stringent strategy developed to ensure the safety and wellbeing of all the group’s staff and customers during the pandemic. The initial re-opening will operate with a selected workforce to support customers’ immediate requirements and the group will steadily increase capacity in line with order volume.

The business began manufacturing existing orders for Duraflex, Real Aluminium, Virtuoso Doors, and Atlas Roofs as of yesterday (11 May) and will begin manufacturing new orders from next week. It will manufacture existing orders for Rehau products from 18 May and new orders from 25 May. Existing orders for Eurocell, Halo and Veka products will be manufactured from 25 May and new orders will be manufactured from 1 June.

Chief executive David Leng said: “We’ve spent the last few weeks developing robust plans to re-start the business in line with government guidelines. The health and wellbeing of our employees, customers and suppliers is our priority and we have implemented a series of strict safety protocols throughout the business to enable a safe and phased return to work. Existing orders will be managed first with production increasing steadily over the coming weeks to satisfy demand.”
The group has also developed a fully managed business support package that enables customers to promote their business, generate and nurture leads and even price and measure windows remotely during the Covid-19 outbreak.

www.customade.co.uk