Improved customer service from sales restructure
7th April 2015

Every customer of trade fabricator DEMPSEY DYER has been assigned its own dedicated account manager as a result of a restructuring of its sales department.

Dempsey Dyer employs six account managers; James Womersley, Anna Cusworth, Marie Smith, Louise Park, Jessica Rowley and Natalie Shaw. The team is headed by trade administrations manager Michelle Bossons, who has worked at Dempsey Dyer for 10 years.

Michelle said: “The account manager’s role is to build a close relationship with the customer, understand their ordering habits and ultimately offer them a swift, hassle-free service. Customer feedback so far has been excellent and the sales team are really enjoying working with the new strategy.”

www.dempseydyer.co.uk