Knowledge Hub goes live
4th April 2017

FENSA has launched the Knowledge Hub a web-based management and marketing tool that processes all the information installers input during the notification process on the Fensa website. It is available free to Fensa members only.

Fensa installers will be able to evaluate their performance and prices against the market average, identify sales and marketing opportunities, view their inspection history, compare performance over the previous year and much more besides.

All the knowledge held on the hub comes from the notification process, so is information already supplied by Fensa installers.  This is then combined with local government information on population, housing stock etc.  Each installer will be able to see only their company specific data – and will not be able to view any other installers’ information.  But, installers will be able to view industry aggregated data by Local Authority area or nationally.

Jon Vanstone, Fensa director, said: “The Fensa Knowledge Hub will provide a vital insight for our members.  It will allow them to better analyse their performance, indicate sales and marketing opportunities, and identify inspection pass and fail patterns.

Fensa has been gathering all this data and not using it – let alone providing it as an installer management tool.  We thought it was about time we did.”

www.fensaknowledgehub.co.uk