The Information Commissioners Office has begun formal action to recover a half million pound unpaid fine against the cold-call lead-generator that was later linked to Brian Kennedy’s now defunct Kairos Group.
The ICO confirmed to The Glazine this week that it is now pursuing CRDNN Ltd and its then directors for the fine imposed six months ago after it revealed the company had made nearly 200million automated nuisance calls in 2018 Read Story
The calls were all made from so-called ‘spoofed’ numbers, which came up on caller ID simply as ‘International’. An automatic message would play inviting the recipient to press one key for further information or another to opt out.
The ICO says the company broke the law by not gaining consent from the phone owners to make those calls and by not providing a valid opt out. The adds that some of the calls potentially put people’s safety at risk as they were made to Network Rail’s Banavie Control Centre, and clogged up the line for drivers and pedestrians at unmanned level crossings.
The recipient of the leads was not identified by the ICO but The Glazine had discovered last year that CRDNN (formerly Contact Reach Digital) was running a number of fake scrappage websites generating leads which were passed on to Kairos subsidiary Clearwin Ltd and its brands including Zenith, Weatherseal and St Helen’s Glass. Read Story
An ICO spokesperson said this week: “We haven’t received payment from CRDNN Ltd and we have begun formal recovery action.”
