Certass has promoted Danelle Kaukau to Head of Member Services in recognition of her work supporting installers and their businesses through the Covid-19 pandemic.
Managing Director Jason Clemmit said: “Danelle has become the go-to person for so many of our members as she makes sure that the right information is delivered to them when they need it most.
“This has been most apparent during the pandemic, when the pace of information change has been so rapid. Danelle has taken the lead on processing this information to make sure members understand what is relevant and how it will affect their business.
“Her close relationship with both members and the internal team means she is the vital link between our operations and our members, which is crucial for us to develop and improve our offering to installers and distribute the right information and resources to help keep their businesses operating safely and effectively.”
The announcement of Danelle’s new title coincides with International Women’s Day and the 2021 theme is #ChooseToChallenge.
Jason added: “With women so underrepresented in our sector, it is so important for organisations like Certass to celebrate the achievements of our diverse workforce and create an inclusive culture, where everyone in our team can shine. Danelle’s achievements are a perfect example of this in practice.”
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